Customer Support

📞 Contact Us

Phone: +234-706-450-9776

Email: misadenike@gmail.com

Location: Abraham Adesanya, Eti-Osa, Lagos, Nigeria

Available Monday - Saturday, 9:00 AM - 6:00 PM WAT

❓ Frequently Asked Questions

• How do I place an order? Browse products, add to cart, and checkout via WhatsApp.
• What payment methods do you accept? We accept WhatsApp messages for order placement.
• How long does delivery take? Delivery details will be confirmed after order confirmation.
• Can I cancel my order? Contact us immediately after placing your order to discuss cancellations.

🧴 Product Support

Quality Assurance: All our products are produced under strict quality control standards.

Storage Instructions: Store palm oil in a cool, dry place away from direct sunlight.

Product Shelf Life: Our products maintain quality for 12-18 months when stored properly.

Issues with Products: If you encounter any issues, please contact us immediately with photos and details.

↩️ Returns & Refunds

• We accept returns within 7 days of delivery for damaged or defective products.
• Unopened products in original packaging can be returned for a full refund.
• Shipping costs for returns are non-refundable unless the issue is on our end.
• Refunds are processed within 5-7 business days after verification.

📦 Bulk Orders & Wholesale

Interested in bulk purchases? We offer special pricing and flexible terms for wholesale customers.

Minimum Order: Contact us for bulk order requirements.

Custom Packaging: We can accommodate custom branding for large orders.

Dedicated Account Manager: Wholesale clients receive priority support and a dedicated point of contact.

⭐ Your Feedback Matters

We value your opinion! Help us improve by sharing your experience with our products and services.

Send your feedback, suggestions, or complaints to: misadenike@gmail.com

We respond to all feedback within 24 hours.